At ShesSoCrafty Goods, I’m more interested in crafting your next favorite keychain than I am in your data. However, to get your orders from my studio to your door, I do need to collect a few things. Here’s the “liner notes” version of how I protect your information.

1. The Information I Collect

To fulfill your order, you provide me with certain information (which you authorized the platform to share with me), such as:

• Your name and email address.
• Shipping address.
• Payment information (handled securely—I never see your full card details).
• The details of the product you’re ordering (and any custom details for those personalized resin pieces!).

2. Why I Need Your Info & How I Use It

I rely on a few legal “eras” to use your data:

• Service Delivery: Using your info to ship your order, settle disputes, or provide customer support.
• Affirmative Consent: If you sign up for my mailing list (thank you!), I’ll use your email to send you shop updates. You can dance out of my inbox at any time by clicking “unsubscribe.”
• Legal Obligations: If I’m required by tax law to keep records of your purchases, or if a court order pops up.
• Legitimate Interests: To improve my services and ensure my shop stays secure and sparkly for everyone.

3. Sharing Your Information

I value your privacy as much as a rare vinyl. I only share your personal information for very limited reasons:

• Trusted Service Providers: I share your info with delivery companies (like USPS or UPS) and platform tools (like Etsy or WordPress) only as much as needed to perform their jobs.
• Compliance with Laws: I may share info if I have a good faith belief it’s necessary to respond to legal processes, prevent fraud, or protect the safety of my customers.

4. Data Retention

I keep your information only as long as necessary to provide you with my services. However, I generally keep data for 4 years to comply with legal and tax obligations.

5. Moving Data Across Borders

I’m based in the US, but I ship worldwide. If you are in the EU, please know I store and process your info through third-party services (like Google Cloud) that use secure, legally recognized transfer mechanisms to ensure your data stays protected.

6. Your Rights

You’re in the driver’s seat! Depending on where you live (like the EU or California), you may have the right to:

• Access: Ask for a copy of the info I hold about you.
• Change or Delete: Ask me to update or wipe your data (unless I’m legally required to keep it).
• Object: Opt-out of marketing at any time.

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Contact Me

For the purposes of data protection law, I, Lisa Williams, am the data controller of your personal information. If you have any questions, concerns, or just want to say hi, reach out at:

Email: lisa@shessocraftygoods.com

Contact Us With Any Questions